How Much Of A Handle Do You Really Have On Your IT Infrastructure?

Almost every organization around the world with at least a hand a handful of employees is likely to have an IT infrastructure of some type. There are always going to be organizations who don't have a reliance upon IT to operate, but generally speaking, the vast majority of offices you see in your local town or city will have an IT infrastructure in place and at least one person dedicated to ensuring that it is maintained and everything runs smoothly. The issue that a lot of organizations have with IT infrastructures - or the person(s) within the organization...